Contacts
Contact Us
At LuckyWins, we value your feedback and are here to assist you with any inquiries or issues you may have. Below, you’ll find all the ways to reach our dedicated support team.
Contact Information
- Email:[email protected]
- Phone: +61 7 1234 5678
- Working Hours: Monday to Friday, 9:00 AM to 6:00 PM AEST
Support Channels
You can reach us through the following support channels:
- Email Support: Available 24/7 for all inquiries.
- Phone Support: Available during working hours.
Callback Request Instructions
If you would like to receive a callback, please send an email to [email protected] with your name, phone number, and a brief description of your query. Our team will prioritise your request and reach out to you as soon as possible.
Map Directions
Visit us at our legal address:
LuckyWins Casino,456 Queen Street,
Brisbane, AU.
For directions, please use this Google Maps link.
Live Chat Availability
Currently, we do not have live chat support. Please use the available email or phone support channels for immediate assistance.
Escalation Procedure
If your issue remains unresolved, you can escalate it by emailing our management team at [email protected]. Please include all relevant details of your inquiry for prompt resolution.
Service Area
We proudly serve customers in Australia, specifically in Queensland. LuckyWins is licensed under the jurisdiction of Curaçao, ensuring a regulated and secure gaming environment.
We only review LuckyWins and are not its official representative.
